There has been changes in the mobile phone customer market. Consumers used to purchase a new mobile phone every 20 months. In recent times, this has grown to every 29 months. Consumers are using their devices longer then it used to be.
There are various reason behind it. Mainly, ever increasing prices for new phones are said to be part of the cause and this trend shows no sign of slowing.
However, consumers still need to purchase devices to replace stolen, lost, or broken devices. The price-conscious consumers always look for a better deal as well as value for money, thus its an opportunity for retailers to offer quality used/refurbished mobile phones at a much more cost effective price.